Contact
Choose the channel that matches your enquiry and we'll route it to the right team.
Offices
Three offices, one time zone
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01
Hong Kong
Hong Kong SAR, China
22.32°N 114.17°E · UTC+8
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02
Kuala Lumpur
MalaysiaData centre
3.14°N 101.69°E · UTC+8
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03
Shenzhen
Guangdong, China
22.54°N 114.06°E · UTC+8
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Group business & partnerships
Partnerships, channel and investment enquiries
[email protected] -
Cloud services & support
Questions about SOFT Cloud accounts and usage
[email protected] -
Security reports
Please disclose security issues to us privately first
[email protected] -
Abuse reports
Spam, attacks or other abuse from our network
[email protected] -
Personal data requests
Access, correct or delete your personal data
[email protected]
Please don't send passwords, ID numbers or card details by email.